Kyle Smith

Legislative Affairs Consultant

Freelance

Jan 2022 – Present

Conducting legislative research and budget analysis, draft policy proposals, manage Freedom of Information Act records requests, and advise on the development of legislative strategy

• Manage 5 to 8 simultaneous projects at various stages for multiple clients.

• Clients include elected officials, non-profit issue advocacy organizations, and private applicants with business before city councils

Academic Success Coordinator

Springdale Archer Learning Center

Aug 2022 – Nov 2023

Planned and led the implementation of new strategies to identify learning gaps in at-risk graduation candidates, doubling the completion rate at Springdale’s alternative school over the previous year

• Learner Analysis: Aggregated performance metrics from multiple data sources to automate gap analysis, generating 300+ individualized action plans and powering administrative dashboards to inform coordinated real-time academic response strategies

• Workflow Coordination: Managed the entire project lifecycle, facilitating stakeholder communication, connecting learners and instructors to resources, and tracking milestones

Computer Science & Math Educator

Springdale Public Schools

July 2017 – Nov 2023

Led teams of 5-9 instructors through iterative cycles of activity design, implementation, and assessment data review to collaboratively improve instructional strategies and learning  outcomes

• Needs Analysis: Identified learning objectives based on prior performance data

• Design & Development: Collaborated with multi-department teams to select appropriate learning activities and delivery strategies based on best practices for learner engagement

• Evaluation: Crafted standard instruments to assess learner progress toward objectives

• Continuous Improvement: Promoted sharing of strategies and results among instructors to improve standard content and grow team capacity for effective facilitation

Lead Geometry Teacher & Curriculum Developer

Bentonville High School

July 2006 – June 2017

Designed engaging interactions for learners of diverse backgrounds, employing best practices to provide feedback and promote mastery of complex technical topics

• Train the Trainer: Facilitated professional development training in instructional technology, lesson design, and engagement strategies - from theory to model lessons.

• Curriculum Design: Authored course road-maps, facilitator guides, instructional content and interactive learning activities aligned to the evolving standards of evidence-based best practice

• Content Analysis: Audited existing curriculum to measure instructional resource alignment against learning objectives and defined project requirements for comprehensive revision

• Collaboration: Worked with subject matter experts to ensure content and delivery addressed the accessibility needs of learners with disabilities, multilingual learners, and power users

• Teams of 10-25 instructors at two top-rated high schools relied on these resources for over a decade

City Council Member

City of Fayetteville, Arkansas

Nov 2017 – Dec 2020

Expanded services to constituents by promoting the use of data systems to guide policy and spending decisions that supported our community values of stewardship and transparency

• Cross-Functional Collaboration: Consulted with SMEs in multiple departments to ensure I was prepared for public discussions of the full range of municipal policy topics and ensured my decision-making connected insights across projects to holistically advance multiple city goals

• Open Communication: Convened monthly stakeholder meetings to present project updates, promote open discourse, and proactively solicit feedback from constituents on current issues

• Building Consensus: Presided over public meetings as Chair of the Ordinance Review Committee to engage stakeholders and facilitate resolutions among conflicting goals

Data Analysis Consultant

Fayetteville Housing Authority

Jan 2021 – May 2021

Developed and implemented FHA’s application scoring criteria to rank eligible applicants and to identify and eliminate algorithmic barriers to equity for housing assistance funding

• Process Mapping: Collaborated closely with client team to define regulatory requirements and develop an application workflow that minimized impact to existing business processes

• Executive Support: Accompanied organizational leaders to legislative hearings to provide real-time support in answering questions about program statistics and equity metrics

• Quality Assurance: Automated data integrity checks to flag application inconsistencies for follow-up, optimizing staff time for client outreach rather than tedious data review

• Federal Compliance: Ensured compliance with US Dept of Treasury rules for COVID funding

• Community Impact: Efficiently dispersed $1.5M of federal pandemic rental assistance funds to qualifying low-income residents to keep families in their homes

President & Campaign Chairman

For Fayetteville PAC & Campagins

Aug 2014 – Nov 2017

Mobilized voters in a city-wide special election to adopt a nondiscrimination ordinance enacting protections in employment, housing, and public accommodations

• Strategic Planning: Executed multi-tiered contingency plan to meet parliamentary timelines and fundraising milestones, directing field operations to persuade and motivate voters

• Leadership: Assembled and managed a team of 4 consultants, 3 interns, and 20+ volunteers

• Spokesperson: Delivered our message in venues from TV interviews, to rallies, to living rooms

Treasurer, then President

Northwest Arkansas Equality

June 2010 – June 2012

Acted as de-facto executive director for Northwest Arkansas’s LGBTQ+ community center

• Program Management: Supervised program leads in delivery of community programming content

• Financial Research: Reconstructed 3 years of financial statements following a treasurer vacancy, while implementing standard financial control procedures for all-volunteer organization

• Budget Leadership: Orchestrated the annual organizational budget process, establishing fundraising goals to sustain program expenditures

• Board Governance: Chaired Board of Directors meetings to develop effective governance procedures

Residence Hall Director

Buena Vista University

July 2003 – July 2004

Supported residential education of 450 residential college students

• Created new activities curriculum framework and performance evaluation system for RAs

• Supervised a staff of 14 Resident Assistants and one Assistant Resident Director

• Conducted weekly team meetings and one-on-one coaching

• Convened disciplinary hearings for minor infractions, focused on reparation resolutions and personal growth

Project Analyst Intern

RIT Information Tech Services

Nov 2002 – May 2003

Developed proposal for asset inventory control database and tracking policies

• Evaluated business processes and wrote detailed technical requirements documentation

• Conducted market research of existing software solutions and made purchasing recommendations

Web Development Intern

Millennia Systems, Veri-Source

Summers 1998 – 2001

Designed database solutions for customers in real estate sales and banking

• Built database-backed dynamic web applications in PHP, SQL, and Javascript

Customer Experience Associate & Shuttle Driver

Radisson Hotel, Rochester NY

Nov 1999 - May 2000

Delivered exceptional service and created memorable experiences for hotel guests, with special attention to the needs of frequent university visitors, business travelers, airline flight crews, and the region's large Deaf & Hard of Hearing population

• Attended meticulously to guest needs when booking reservations, coordinating with local eateries, and discretely addressing all hospitality and facilities-related inquiries.

• Prioritized guest safety and satisfaction by providing punctual and dependable transportation, reinforcing the hotel’s commitment to guest-centric service.

• Enhanced accessibility and inclusivity as the primary bilingual customer service associate (American Sign Language)